Privacy Policy

Privacy Policy

This Privacy Policy has been introduced to set our policies regarding use and protection of the personal information of the user using www.treetrunktravel.com website.

The information which is directly linked to a specific person or individual like name, address, contact no. email address, wesite address and or credit card number is called Personal information.

We highly recommend our users to review our Privacy Policy and they must be well aware about these policies. We do not sell, lease full or partially any personal information related to our customers to any third party. The Policy is reviewed time to time by our expert team and there is possibility for the changes due to these reviews. User must ensure that they have the latest version of our Privacy Policy. Regardless of later updates, we will abide by the privacy practices described to you in this Privacy Policy at the time you provided us with your personal information. This Privacy Policy explains the following:

What personal information we collect from user and uses of it?

User is not required to provide any personal information during visit to the website. However if user chooses an option for purchase or news letter, personal information will be required.

Making a Purchase

In order to purchase travel and/or related services through our website, user must provide us with certain personal information such as your name, credit card details including number, expiry date, billing address etc with contact number, email address and all traveller information like name, date of birth, place of birth, contact number, permanent address. These information are required to furnish to confirm user’s reservation and transactions. We keep our users updated with the latest happening through different mode of communications.

If user is making a reservation for one or more travellers other than himself, he/she must confirm and represent that each of these other travellers have agreed, in advance, that he/she may disclose their personal information to us.

Member Registration

If you choose to become a registered member of www.treetrunktravel.com website, user must provide his/her name, address, telephone number, e-mail address, a unique login name, password, and password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons including but not limited to:

Personal identification

• To complete air, hotel, car, and other reservations
• To allow us to contact you for customer service purposes, if necessary
• To customize the content of our site to strive to meet your specific needs; and/or
• To make product or other improvements to our site. In addition, we need your e – mail address to confirm your new member registration and each reservation you transact on our site.

As a www.treetrunktravel.com site member user will also occasionally receive updates from us about fare sales in his/her area, special offers, new services, and other noteworthy items. However, user may choose at any time to no longer receive these types of e – mail messages. Please send us a mail to info@treetrunktravel.com

Member Profile

As a www.treetrunktravel.com site member, user can choose to complete his/her online profile by providing us with travel preferences, frequent – travelers or affinity numbers, credit card billing information, paper ticket delivery address, and other personal information. This information is primarily used to assist his/her in making reservations quickly without having to type in the same information repeatedly.

Automatic Logging of Session Data

We automatically log generic information about your computer’s connection to the Internet, which we call “session data”, that is anonymous and not linked to any personal information. Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on www.treetrunktravel.com site. An IP address is a number that lets computers attached to the internet, such as our web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. We collect session data because it helps us analyze such things as what items visitors are likely to click on most, the way visitors are clicking through the site, how many visitors are surfing to various pages on the site, how long visitors to the site are staying and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor’s Internet Service Provider (ISP), and the approximate geographic location of his or her point of connectivity.

Cookies

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. There are many myths circulating about cookies, but you should know that cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your personal information. The use of cookies is very common on the Internet and www.treetrunktravel.com’s use of cookies is similar to that of most online portals/websites.

First and foremost, user can rest assured that no personally identifiable information (“PII”) about user (e.g., name, address, etc.) is gathered or stored in the cookies placed by the www.treetrunktravel.com site and, as a result, none can be passed on to any third parties.

Cookies allow us to serve you better and more efficiently, and to personalize your experience at our site.www.treetrunktravel.com uses cookies to personalize your experience on the www.treetrunktravel.com site, and with respect to advertisements. As to the former, these types of cookies allow you to log in without having to type your log – in name each time (only your password is needed).

A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our site and no PII is gathered from you by the use of these cookies, nor is this information shared with any third parties. Similarly, a cookie may be placed by our third – party advertising companies. These companies may use aggregated statistics about your visits to this and other web sites in order to provide advertisements about travel – related goods and services that you may be interested in. The information they collect does not include your PII.

The third – party advertising companies may also employ technology that is used to measure the effectiveness of ads. Any such information is anonymous. They may use this anonymous information about your visits to this and other sites in order to provide advertisements about goods and services of potential interest to you. No PII is collected during this process. The information is anonymous, and does not link online actions to an identifiable person. If you would like more information, and want to explore the option of not having this information collected by third – party advertisers.

Other

From time to time we may add or enhance services available on www.treetrunktravel.com  site. To the extent these services are provided, and used by user, we will use the information they provide to facilitate the service requested. For example, if users email us with a question, we will use his/her email address, name, nature of the question, etc. to respond to his/her question. We may also store such information to assist us in making the site the better and easier to use.

With whom (if anyone) your personal information is shared?

When you reserve or purchase travel services through www.treetrunktravel.com, we must provide certain of user’s personal information to the airline, hotel, car – rental agency, travel agency or other involved third party to enable the successful fulfillment of his/her travel arrangements. However, we do not sell or rent individual customer names or other personal information to third parties. We use non – personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of the www.treetrunktravel.com site. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites. Occasionally, www.treetrunktravel.com will hire a third party to act on our behalf for projects such as market – research surveys and contest – entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project.

What safeguards we have in place to protect your personal information?

All payments on the www.treetrunktravel.com site is Verisign SSL secured. This means all personal information you provide to www.treetrunktravel.com is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. The same process happens when you make travel purchases on the www.treetrunktravel.com site.

What other information should I know about my privacy?

www.treetrunktravel.com site contains links to other web sites. Please note that when you click on one of these links, you are entering another web site for which www.treetrunktravel.com has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords, and your www.treetrunktravel.com site membership account information. Please be very careful, responsible, and alert with this information, especially whenever you’re online.

In addition to the circumstances described above, www.treetrunktravel.com may disclose the www.treetrunktravel.com site member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of www.treetrunktravel.com or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if www.treetrunktravel.com or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition

This policy is effective as of 08 Oct 2014. Any material changes in the way www.treetrunktravel.com uses personal information will be described in future versions of this Privacy Statement. Of course, you may always submit concerns regarding our Privacy Statement or our privacy practices via email to info@treetrunktravel.com Please refer to the privacy policy in your subject line. www.treetrunktravel.com will attempt to respond to all reasonable concerns or inquiries within five business days of receipt.

Thank you for using www.treetrunktravel.com..